This Privacy Statement applies to https://mydanangtours.com/, which is owned and operated by Viet Vision Travel & Trading JSC, hereinafter referred to as “My Da Nang Tours.” This Statement explains how My Da Nang Tours collects, uses, and protects the personal information you provide through our website, www.mydanangtours.com. It also outlines the options available to you regarding the use of your personal data, as well as how you may review, update, or correct that information.
We may collect the following categories of personal information from you:
Contact details, including your name, email address, mailing address, nationality, phone number, and zip code
Payment information, such as your credit card number and billing address
Unique identifiers, including username or account number
Passport and visa-related information
Like many websites, we also automatically collect certain technical information about your device and browsing activity, including your IP address, browser type, referring and exit pages, and operating system. In addition, we may use analytics services and technologies such as cookies and web beacons to collect information about your interactions with our website, including pages visited, links clicked, and actions taken while using our services.
We use the collected information for purposes such as:
Responding to inquiries and service requests
Managing and maintaining your account
Enhancing our website and marketing strategies
Arranging airline tickets, hotel reservations, and travel permits for certain areas in Vietnam, Laos, and Cambodia
Customizing trips based on your preferences and interests
Sending newsletters and promotional updates, when you have requested them
If you provide us with personal information about another person, or if another person provides us with your information, we will use that data only for the specific purpose for which it was submitted.
My Da Nang Tours does not sell your personal information to third parties. We only share your personal information in the ways described in this Privacy Statement.
Your information may be disclosed to trusted third-party service providers that assist us in operating our business, such as companies involved in shipping, customer support, flight reservations, or related travel services. These service providers are only permitted to use your personal information as needed to perform services on our behalf.
We may also disclose personal information when required by law, such as in response to a subpoena, court order, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, ensure the safety of our users or others, investigate fraud, or comply with a governmental request.
If My Da Nang Tours undergoes a merger, acquisition, or sale of all or part of its assets, you will be informed by email and/or through a prominent notice on our website regarding any change in ownership or any new uses of your personal information, as well as any choices available to you concerning your personal data. We may also share your information with other third parties when you have given prior consent.
A cookie is a small text file stored on a user’s device for record-keeping purposes. My Da Nang Tours uses cookies on this website and may associate the information collected through cookies with personal information you submit while using our site.
We use both session cookies and persistent cookies. Session cookies help make it easier for you to navigate our website and expire once you close your browser. Persistent cookies remain on your device for a longer period and can be removed by following the instructions in your browser’s help settings.
Cookies are used on our hotel and flight pages, order forms, and login pages. For example, we may use persistent cookies to remember selected check-in/check-out dates, passwords, and other information you have entered, so you do not need to re-enter it repeatedly. Persistent cookies also help us better understand user interests and improve the overall experience on our site.
If you choose to disable cookies, you may still use our website, but some features may be less convenient, and you may need to re-enter information multiple times.
Cookies used by third-party tracking providers and service providers are not covered by this Privacy Statement. My Da Nang Tours does not control or have direct access to those cookies. Such third parties may use session cookies to help facilitate site navigation and functions such as shopping cart usage.
We use Google Analytics, a third-party analytics service, to collect aggregated, non-personal information about how visitors use our website. Google Analytics uses cookies to gather data such as page visits, traffic volume, and user behavior. This information helps us analyze and improve website performance. Our Privacy Statement applies only to cookies set by My Da Nang Tours and does not govern cookies used by third-party services.
Our website pages may contain web beacons, also known as single-pixel GIFs, which work together with cookies to collect aggregated statistical information about website usage. Web beacons may also be used in some of our emails to let us know which messages and links have been opened. This helps us evaluate the effectiveness of our communications and marketing campaigns.
We use Google Analytics to gather information about how visitors interact with our website, such as how many users visit certain pages and which links they select. This aggregated data helps us optimize the user experience on our site.
Our website may contain links to third-party websites with privacy practices that differ from those of My Da Nang Tours. If you submit personal information to any of those websites, your information will be governed by their respective privacy policies. We encourage you to review the privacy policy of every external website you visit.
Protecting your personal information is important to My Da Nang Tours. When you submit sensitive information, such as credit card details, through our website (www.mydanangtours.com), the transmission is encrypted using Secure Socket Layer (SSL) technology.
We follow generally accepted industry standards to safeguard personal information both during transmission and after it is received. However, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security. If you have any concerns about security on our site, you may contact us directly.
Our website may include widgets, which are interactive mini-programs provided by third-party companies, such as tools for sending e-cards or viewing videos. These widgets may collect personal information such as your email address and may also use cookies to function properly. Any information collected through such widgets is governed by the privacy policy of the provider that created them.
We may also offer public community areas such as travel stories and review-sharing sections. Please be aware that any information you submit in these public areas may be viewed, collected, and used by others.
You may also connect to our site through social networking platforms and third-party services such as Facebook, Twitter, TripAdvisor, Lonely Planet, and Wiki. These services may verify your identity and give you the option to share certain information with us, such as your login credentials, name, and email address, to facilitate account linking. Some platforms may also allow you to share your activity on our website with others through your profile.
If you choose to use our referral feature to recommend our website to a friend or send a free e-card, we may ask for your friend’s name and email address. We will use this information solely to send a one-time email invitation and to measure the success of our referral feature. Your friend may contact us to request that this information be deleted from our records.
With your consent, My Da Nang Tours may publish your testimonials, questions, or reviews together with your name. If you would like such content removed, please contact us.
To review, update, or correct your personal information, you may contact My Da Nang Tours directly. We will keep your information for as long as your account remains active or as necessary to provide our services. We may also retain and use your information as required to meet legal obligations, resolve disputes, and enforce our agreements.
If you have any questions or concerns regarding this Privacy Statement, you may contact us at:
My Da Nang Tours
No 31A, Van Mieu Street, Van Mieu – Quoc Tu Giam Ward, Hanoi, Vietnam
You may opt out of receiving newsletters from My Da Nang Tours by following the unsubscribe instructions included in each email, or by visiting the newsletter page on our website, logging into your account, and adjusting your preferences.
We may also provide you with the ability to create an account and share information such as messages, questions, comments, and travel experiences with other users.